We can provide you a free ride to address your health needs.

You can get a free ride from UCAN’s volunteer drivers to go to and from health appointments, including:

  • Doctors,
  • Dentists,
  • Physical Therapists,
  • Providers of Mental Health and Addiction Services,
  • Dialysis Centers,
  • Pharmacies

We are able to offer you a ride as long as you are on Medicaid, and you are not having a medical emergency. You can get help as long as you don’t have a good way of getting to where you need to go.

If you need a ride, you contact a “brokerage.” Brokerages arrange for drivers. You can schedule a time to get a ride by calling:

Ready Ride at (800) 479-7920 (if you are an AllCare member).

Bay Cities Brokerage at (877) 324-8109 (if you are an Umpqua Health or Advanced Health member).

RideSource at (877) 800-9899 (if you are a Trillium member).

TransLink at (888) 518-8160 (if you aren’t a member of any of these).

You can usually schedule a time far in advance. If you cannot schedule in advance, you may or may not get a ride depending on how busy drivers are.

When you call, you will need to have info to help the service schedule your ride, such as:

  • Your Oregon Health Plan (OHP) number
  • Your home address and phone number
  • Your mailing address
  • Location of where you need to be picked up
  • Info about where you need to go, including address, building and suite numbers
  • Appointment date and time
  • Name and telephone number of who you have the appointment with
  • Purpose of the appointment
  • Any mobility devices (wheelchair, walker, cane) you need
  • If you’re traveling with a service animal or another person such as a care aide

If you have general questions about this service, give us a call at (541) 956-4070.