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Medical Transport

If you need a ride to address your health needs, and it isn’t an emergency, we can help. We have volunteer drivers that work with different services who can get you where you need to go and back.

What We Offer

You can get a free ride from our drivers to go to and from:

  • Doctors,
  • Dentists,
  • Physical Therapists,
  • Providers of Mental Health and Addiction Services,
  • Dialysis Centers,
  • Pharmacies

If you have special needs, our drivers can help you get in and out of the car. If you have someone who needs to care for you during the ride, they may also ride with you.

To Qualify

You can get free rides to have your health care needs met if:

  • You are enrolled in the Oregon Health Plan,
  • You live in Douglas, Josephine or Coos County, and
  • You don’t have a good way of getting to where you need to go.

The Process

You don’t actually arrange for rides with us. Instead, you start by calling a service that arranges for our drivers to help you.

1. First, call the service for your OHP provider:

  • If you are a member of AllCare, call Ready Ride at (800) 479-7920.
  • If you are a member of Umpqua Health, call MTM at 855-735-1188.
  • If you are a member of Advanced Health, call Bay Cities Brokerage at (877) 324-8109.
  • If you are a member of Trillium, call RideSource at (877) 800-9899.
  • If you are not a member of any of these, call TransLink at (888) 518-8160.

Try to call far in advance of when you need a ride. If you call on the day you need service, you may not be able to get a ride. If you need general info about our service, feel free to contact us at (541) 956-4070.

2. You will talk to someone to schedule your ride. When you do, you will need to provide:

  • Your Oregon Health Plan (OHP) number
  • Your home address and phone number
  • Your mailing address
  • The address of where you need to be picked up
  • Info about where you need to go, including address, building and suite numbers
  • The date and time you need a ride
  • The name and number of your health care provider
  • The reason you are going to see your provider
  • Info about any devices you need to help you get around (like a cane, wheelchair, walker)
  • Info about whether you will have a service animal or another person such as a care aide with you

We help stabilize people’s lives by helping them address their basic life needs and then equipping them with skills, resources and opportunities to exit poverty.

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