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Notice to Housing Service Clients

Rural Oregon Continuum of Care (ROCC)

  • Our agency enters personal and demographic information about you into a computerized record-keeping system.
  • The information is used to plan delivery of services & to provide statistical information for setting goals.
  • Information you provide will be used for administrative and operational purposes to improve, provide & coordinate services that can be offered you.
  • Information you provide will be used for functions related to payment or reimbursement for services, monitor program effectiveness, and to prepare reports and statistical information without personal identifying information.
  • If you have safety concerns, you may not want personal information entered into the system, you should discuss this with a staff member.
  • Personally identifying information may be seen by staff members who provide you with services, select community service providers when appropriate, and a small number of people (ie: system administrators or program funders) who maintain the computerized record-keeping system, except as required by law.
  • You will not be denied services, if you refuse to consent to share data.
  • You have the right to see your record and to ask that it be corrected.
  • You have the right to file a grievance if you feel you have been harmed in some way by the use of the computerized data system.
  • Agencies with access to shared information can be found on the Rural Oregon Continuum of Care website:

THIS IS NOT A COMPLETE STATEMENT OF YOUR INFORMATION RIGHTS. For a complete statement of your information rights, please ask a staff person for a copy of our Privacy Policy. If you have any questions about our computerized record-keeping system and how it might affect you, feel free to talk about your concerns with a staff member.