We’re determined to increase prosperity and wellness within our communities by deploying services and programs that target needs such as housing and homelessness, food security, energy use, child development, family well-being and health.
Feeding Umpqua collects, stores and distributes emergency food for a network of local member agencies serving low-income residences in 37 locations throughout the County. Last year, we provided 1,767,978 pounds of food to our local network. Our network’s 17 pantries provided 25,174 emergency food boxes and our network’s 6 community kitchens/shelters provided 118,754 meals. Feeding Umpqua itself offered 43,000 pounds of emergency food directly to 2,343 residents of 4 remote Douglas County communities: Days Creek, Camas Valley, Elkton and Diamond Lake. The number of food boxes provided and the number of meals served increased by 62% from the previous year.
people received WIC services
Our Women, Infant and Children (WIC) program helped meet the nutritional needs of 4,307 women, infants and children in Douglas County. These households received free WIC foods. They also received:
Feeding Umpqua also provided nutrition related programming to 2,063 children.
Our Housing Stabilization Service Department met Josephine and Douglas County residents’ housing needs in a variety of ways, including:
people stayed housed
people received deposit assistance
Individual Utility Bills Paid
UCAN’s Energy Assistance staff met the needs of a significant number of households last year. 6,476 individuals had their utility bills paid, and 2,527 individuals had payments made to cover prior bills. 42 individuals had their homes receive repairs and other measures to keep their homes warmer in winter. 1159 households received efficiency kits and/or energy education to further keep energy bills lower. We also helped operate emergency warming shelters in both Grants Pass and Roseburg.
UCAN’s Head Start program served a total of 473 children in 2022. Infants, toddlers and children ages 3-4 not only took part in activities carefully designed to prepare them to succeed in kindergarten, they:
At the same time, Head Start family service staff helped parents to better support their children’s education.
UCAN has two programs solely providing home visits to vulnerable families: Healthy Families and Nurse Home Visiting. Nurse Home Visiting operates in Douglas County, while Healthy Families serves Lake, Klamath and Douglas County. These two programs, which offer resources, education, support and much more primarily to families with young children, offered around 1,000 home visits to families in 2022.
children served in Head Start
Home Visits to Families
UCAN supported programs helping local individuals better manage their money and obtain additional income. We were able to help build the financial management skills (budgeting, credit management, credit repair, and credit counseling) for 295 individuals. We provided bill pay services for 73 local residents. We also supported tax assistance programming helping 1,343 people not only file their taxes, but often to obtain money back from credits.
Learned Financial Management Skills
Received Tax Assistance Programming
UCAN’s Non-Emergency Transportation department provided 15,701 rides to Medicaid patients so they could attend healthcare appointments. When needed, we also took patients’ caregivers along on the rides. Our Housing Stabilization Services department offered support services to 576 individuals quarantining due to COVID. These services ranged from arranging for food deliveries to addressing housing needs. This support allowed those served to successfully maintain isolation during the pandemic.